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Host a dinner party * Make a bed * Set a table * Use the proper fork * Polish silver * Prepare high tea * Present a calling card * Make conversation * Fold a shirt ... all with the charm, ease and sophistication of a butler.
�����In a clear, straightforward style, Charles MacPherson lays out the essentials of entertaining and household management in this beautifully illustrated style, etiquette and entertainment guide. For anyone who rents or owns--be it a small urban condo or a lavish country estate--The Butler Speaks includes everything you need to know to simplify, organize and care for your home. It also offers modern advice on personal style and etiquette--how to receive guests; present your business card; make polite dinner conversation-- and advice on entertaining at home--how to make a cheese plate; hold your cutlery; set a table--all with the flair, charm and unpretentious grace of the butler.
- Sales Rank: #332162 in Books
- Brand: Brand: Appetite by Random House
- Published on: 2013-04-23
- Released on: 2013-04-23
- Original language: English
- Number of items: 1
- Dimensions: 9.34" h x 1.23" w x 7.47" l, 1.41 pounds
- Binding: Hardcover
- 288 pages
- Used Book in Good Condition
Review
“This definitive work fairly oozes the polish and poise of proper butlering, etiquette and household management. MacPherson (founder of Charles MacPherson Associates), neatly lays out the fundamentals of his business into five sections. Part one covers the oddly fascinating history of the service industry, including tidbits such as a footmen’s typical pay scale—based on height and good looks, not competence. Part two sets the etiquette standards with butlering how-tos and dos and don’ts. This is the part that will turn your brewed tea into an art form and your introductions into a statement about your pedigree, real or not. Part three is all about throwing the ultimate shebang, complete with the requisite cutlery, dishes, and glasses. Illustrations ensure you never use a three-tined dessert fork for your salad again. Mothers will appreciate part four, in which MacPherson exhorts readers not to put their elbows on the table, among other rules of table manners. A yearly cleaning calendar is just one aspect of the art of housekeeping discussed in part five. With wit and panache, MacPherson jams in reams of tips that will have you cultured in no time.”
—Publishers Weekly
“This [book] everything you never paid attention to while living at home: stylish entertaining, etiquette and the art of good housekeeping. Read this book and you will become the chicest domestic expert around.”
—Metro
“All warmth and charm, Charles takes the stuffiness out of butlering. When Charles the Butler speaks, I listen! He presents the ‘old school’ lessons of etiquette, entertaining and housekeeping in a way that everyone can learn. I am proud he is a Master Trainer at my school.”
—Pamela Eyring, President of The Protocol School of Washington
“One of my favourite guests, Charles the Butler gives great advice on managing your life, loving laundry and pursuing good manners.”
—Marilyn Denis, host of The Marilyn Denis Show
“Charles has been my go-to resource for nearly a decade now. His expertise, elegance, and thoughtful tips are an unbeatable combination.�I am thrilled that he is sharing his in-depth knowledge with the public in this handy resource."
—Benjamen Douglas, Former Household Manager to Morgan Freeman and Myrna Colley-Lee
About the Author
A world authority in household management and butlering, Charles MacPherson is the founder of Charles MacPherson Associates Inc., North America's only registered school for butlers and household managers. He brings over 24 years of experience in his field and is the resident butler for THE MARILYN DENIS SHOW. Charles' weekly column "Ask Charles the Butler" is featured in METRO NEWS. Visit Charles at www.charlesmacpherson.com
Most helpful customer reviews
15 of 15 people found the following review helpful.
The finest book to date on Bultering and Household Management
By Quantumtorpedo
While I have not finished reading this wonderful tome, I can unequivocally state that it is by far the most complete, up to date and informative book of its kind. I had the pleasure of hearing Mr. MacPherson speak at a meeting of the Los Angeles Chapter of the Domestic Estate Managers Association in the fall of 2011. He was witty, informative and completely charming, he translates his personality very well to his book.
All who wish to know how to plan dinner parties, choose the correct vendor, lay a table, open a bottle of champagne, use proper etiquette with guests simply must read this book. Mr. MacPherson covers the art of housekeeping very well. I am most grateful that Mr. MacPherson shares credit with Mr.Robert Roberts, a butler of the 18th and 19th century, Mrs. Isabella Beeton, the first professional housekeeper and Mr. Charles Pierce, a 18th century household manager. History abounds in the Butler Speaks; Turning the table, menu cards, seating boards,the correct usage of cutlery and many more knowledgeable facts.
Most of all, I am grateful that Mr. MacPherson lends credence and recognition to my mentor, the late Mr. Ivor Spencer, who single-handed revived the art of bultering by inaugurating the very first butler school in the world in Great Britain.
I say to all who read this review, that Mr. MacPherson is worthy of being the heir to Mr. Spencer's legacy.
This is a purchase well worth the price, for one cannot put a price on knowledge.
15 of 16 people found the following review helpful.
Taking the stuffiness out of etiquette and service
By Donna Lynn Shannon
First and foremost, this is not a "tell-all" book, disclosing the secrets of the high net worth families like the fictional accounts described in "The Help" by Kathryn Stockett. Instead, this is a guide to entertaining, etiquette and good housekeeping. What makes the book really stand out is that it makes these arts relevant in today's 21st Century modern home, not just the formal households of the ultra-rich from the Victorian or Edwardian eras.
The book does cover in detail the specifics of housekeeping and entertaining, such as the proper way to iron a shirt or how to carve a standing rib roast in front of a table of hungry dinner guests. The instructions are easy-to-follow, accompanied by to-the-point graphics. The writing is direct, but not as a boring text book. It flows well, and held my interest even though I am probably one of the worst housekeepers in the world. Fortunately, I learned a lot of new techniques that make cleaning more thorough without taking tons of extra time.
One of the most beneficial parts of the book is the modern etiquette lessons. In particular, specifics of business etiquette are critical, from presenting business cards to how to behave during a business lunch.
As MacPherson states in the book, "Etiquette is not a set of classical rules for the rich, famous or snobby - rather, it's a way of understanding other people and having consideration for their needs." In this way, we all need an etiquette lesson, and MacPherson does an excellent job of teaching this perspective.
10 of 11 people found the following review helpful.
Easy to Read and VERY Insightful!
By Peter Van Ryder
When I set out on the long arduous journey to Amazon.com to buy this book, I have to admit that I was bit leery. Technical books can be very dry, and a bit tough to follow for me. I absorb much better hands on and find it difficult to focus if the written word doesn’t grab me. However Mr. MacPherson puts some very interesting, insightful and valuable knowledge in one quick and easy read. Making it less of a technical book and more of a nice stroll through the basics of our profession.
In order to provide the epitome of service in these modern times we need to know were it all started. Mr. MacPherson seamlessly incorporates history with modern technique, laying out the foundation any private service professional should have in a light, easy to read format.
He wastes no time in giving little tidbits of knowledge by explaining what role the white glove took in the early 20th century and how it’s role has changed; and the proper etiquette on how a Butler should stand with them in hand. Right there on page 5.
He goes on to explain the traditional roles and titles of household staff and how they have morphed into what they are today; all while entertaining with tidbits of knowledge and skills. From there he covers topics such as Tea Service, Bar Setup, Entertaining Etiquette (including the various tools such as plates, silverware, glassware, and service vessels) to cleaning a room and how to properly iron and fold a shirt. Once you have read it you will be surprised at how much I failed to include in the list, like table manners and how to eat sushi.
Throughout his book Mr. MacPherson mentions “The Bulter’s Toolkit”, yet he fails to mention that this book should a part of any Private Service Professional’s standard toolkit. However he does list some additional books in the back that are also must haves.
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